Privacy Policy

1. Introduction

PS Safeguarding Ltd. ("We," "Us," or "Our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect and use personal data during and after your interaction with our website, in accordance with the **UK General Data Protection Regulation (UK GDPR)** and the **Data Protection Act 2018**.

PS Safeguarding Ltd. is the **data controller** for the purposes of this policy.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Name, title, company name.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details (processed by a third party) and bank account details for invoicing/refunds.
• Transaction Data: Details about the services you have purchased (e.g., review types, training courses booked).
• Technical Data: IP address, browser type, time zone setting, operating system, and platform used to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us.
• Special Category Data: **We do not typically process Special Category Data via the public website.** Sensitive case materials are handled under a separate, formal **Service Agreement** and **Data Processing Agreement (DPA)** with the client organization.

3. How Your Personal Data is Collected

• Direct Interactions: Data provided by you through forms, phone, or email when you enquire, register for e-learning, or subscribe to our newsletter.
• Automated Technologies or Interactions: Technical and Usage Data collected automatically using cookies and similar technologies. (See Section 6).
• Third Parties or Publicly Available Sources: Data received from analytics providers (e.g., Google Analytics).

4. How We Use Your Personal Data (Lawful Basis)

5. Marketing and Opting Out

We may use your data to form a view on what services you may want. You will only receive marketing if you have **expressly consented**.

You can ask us to stop sending you marketing messages at any time by following the **opt-out links** on any message or by contacting us directly.

6. Cookies

Our website uses cookies to distinguish you from other users and improve your experience.

• **Essential Cookies:** Necessary for the website to function (no consent required).
• **Analytical/Performance Cookies:** Require your consent to track visitor numbers and site usage.

You can set your browser to refuse cookies, but note that some parts of the website may not function properly.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorised way.

• [Specific Security Measure 1, e.g., SSL encryption on the website].
• [Specific Security Measure 2, e.g., restricted access to client data files].
• [Specific Security Measure 3, e.g., regular staff data protection training].

We limit access to your personal data to those who have a business need to know.

8. Data Retention

We will only retain your personal data for **as long as necessary** to fulfil the purposes we collected it for.

Generally, we retain customer data for [Retention Period, e.g., seven years] after a contractual relationship ends to satisfy tax and accounting obligations.